tavo
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tavo, a POS for stores in Vietnam

See right away where the day's numbers don't agree.

Pick a business day and tavo puts payments, the day-close totals, the cash your staff counted at closing and the e-invoices issued through tavo side by side. For example, if the cash counted at closing is 200,000₫ less than tavo expects in the drawer, it's listed, with the most serious differences at the top. Check any day, from anywhere.

Book a walkthroughHow the cross-check works

tavo · Every table, one tap away.

Every POS takes orders. tavo also shows you whether the day's records agree.

Taking orders, sending them to the kitchen and taking payment are things every POS does. tavo answers one more question: do today's payments, closing totals, counted cash and e-invoices all match?

Your day's records, checked against each other

  • Open any business day and see payments, day-close totals, counted cash and the MISA e-invoices issued through tavo side by side.
  • Every mismatch is listed and marked by how serious it is: critical, warning or for information. The most serious are at the top.
  • Differences are shown as totals, such as the expected amount, the actual amount and the gap.
  • You can see where the day's numbers disagree without rebuilding them in a spreadsheet.

Scope

  • It compares the records in tavo for the business day you pick, when you open it, and only reads them.
  • Bank deposits and card-terminal settlement are outside the check. Counted cash is compared when cash counting at closing is turned on.

A blind cash count at closing

  • When cash counting at closing is turned on in your store settings, staff count the cash drawer denomination by denomination (by default 500,000₫ down to 1,000₫), so the count is entered before they see the expected amount. If the count is off, they enter a reason before they can close.
  • By default, opening the cash drawer manually from the POS needs a PIN. Opens from the POS are recorded with a reason, such as after a cash sale, a manual open or a cash count, including opens where the drawer didn't respond.

Guests read the menu in their language. The kitchen reads the store's.

  • On QR table ordering, guests choose from the languages you turn on: Vietnamese, English, Korean or Traditional Chinese.
  • Kitchen tickets and receipts print in the store's language, so you don't need to write two languages into one name.
  • You type each dish name once per language, and the same for categories, add-ons and combos.

Names are entered by you. There is no automatic translation. Simplified Chinese and Japanese are not supported. This applies to QR table ordering. The staff POS app is in Vietnamese, English and Korean.

Keeps taking orders when the internet drops

  • If the store's internet goes down, the POS keeps taking orders, so service doesn't stop.
  • When the connection is back, the orders taken offline sync to tavo on their own, so the day's records stay complete.

How tavo fits together

Orders come in from the table, the kiosk, the floor and the counter, go to the kitchen, are paid at the POS and end up in one business day you can check.

  1. Orders come in

    • QR table ordering

      Used by: Guests

      Guests scan the QR code on the table and order on their phone. No app to install.

    • Self-order kiosk

      Used by: Guests

      Guests browse the menu and place their order on a touch screen.

    • Handheld ordering app

      Used by: Floor staff

      Staff take orders at the table and send them straight to the kitchen.

    • POS

      Used by: Cashier

      Android or web, at the counter: orders, tables and payment.

  2. Kitchen and waiting guests

    • Kitchen display

      Used by: Kitchen

      New orders appear on a web screen or Android tablet, ready to mark as done.

    • Kitchen tickets

      Used by: Kitchen

      Printed with full Vietnamese diacritics on the kitchen printer.

    • Order status display

      Used by: Guests

      Shows which orders are cooking and which are ready to collect.

  3. Payment at the POS

    • Pay at the end

      Used by: Cashier

      Settle all of a table's orders or only the ones you pick, and merge or split tables.

    • Cash, card and VietQR

      Used by: Cashier

      VietQR payments are matched to the bill automatically.

    • MISA e-invoice

      Used by: Cashier

      Issue the e-invoice from the POS when the bill is paid.

  4. For the owner

    • Back office

      Used by: Owners and managers

      Menu, staff, tables, reports and the day cross-check.

    • Owner app

      Used by: Owner

      Sales and live orders on your phone, wherever you are.

  5. Where it all ends upThe day cross-checkOrders, payments, counted cash and e-invoices meet in one business day you can check.

Getting started

It starts with a conversation about your store.

  • Pricing in one conversation

    We go through pricing for your store in a consultation.

  • Local setup and support

    For help with setup and day-to-day use, write to us at support@prymerlab.com.

  • Talk directly to the team

    Requests from stores go directly to the people who build tavo.

    New versions reach your devices through in-app updates.

About Prymer Lab

Prymer Lab, operated by ESLWAY, builds software for businesses. tavo is our POS for food and beverage stores. We also work on facility management, electronic shelf labels (ESL) for retail and digital signage.

The name tavo comes from the Italian tavola, the table.

Book a walkthrough

Tell us about your store: how many locations you run, what you use today and how you close the day. We'll set up a call or visit and walk through how the day's records would be checked in your store, with sample data, or your own day's numbers if you prefer.

Email us

support@prymerlab.com